We are a tyre factory located in Nagoya and named “Sumitomo Rubber Industries” that manufactures and exports tires to China. Our factory accepted the supervision, inspection and on-site sampling of CCC on March 17, 2021, but the certificate was suspended due to sample failure. In response, the China Quality Certification (CQC) Center East Asia Operations Center was the first to propose to us the best solution of additional sampling, special task and recovery inspection. After conducting recovery inspection on May 9 and 10, and the certificate suspended returned to normal on June 14. The whole process took less than two months to solve this problem, solving our and the OEM’s immediate needs. We would also like to express our appreciation for such a high quality and detailed service.